+44 208 941 5707

How can we help you? Browse our Frequently Asked Questions and customer information pages to find out more about Gemondo jewellery products and services. Alternatively, you can contact us using the form below and a customer service representative will be able to help you.


Gemondo ships worldwide. We offer free 48 hour tracked UK delivery and international delivery is only £5.95. Expedited shipping options are also available.Find out more here.


Returns within the UK are free. We also offer international returns to certain countries. Find out more here.

Frequently Asked Questions

Have a question about ring sizes? Want to learn more about gemstones? For many of your questions, we have the answers in our FAQs. See all FAQs here.

Please contact us via email or by phone for all your queries about the Gemondo website, orders or product information. Our office opening hours are Monday to Friday from 9:00am to 5:00pm (excl. bank holidays). We aim to respond to all enquiries within 1 working day.

Pranda UK Ltd T/A Gemondo
PO Box 98
West Molesey

0208 941 5707


Calls are charged at the national rate set by BT (Calls may be recorded for training and security purposes)

Pranda UK Limited T/A Gemondo:-Registered in England No. 2858435
Registered Office: Floor 8, 71 Queen Victoria Street, London, EC4V 4AY


Use the contact form below to send us a message

National Association of Jewellers Membership Logo - Gemondo