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Gemondo Loyalty Points Terms & Conditions

The Gemondo loyalty points scheme will come to an end in January 2017. Loyalty customers will be notified of this change via email prior to the termination of the scheme. Points awarded on sales will end on the 31st january 2017. Introductory offers for joining the loyalty scheme will also end on the 31st January 2017. Any remaining points on customer accounts will still be valid to use against sales until 31st July 2017.



"We" and "us" and “our” means Gemondo. Gemondo is a trading name of Pranda UK Limited.
"Website" means the website at
"You" and “Your” means the person using the Website whether as a guest or as a registered user.

These are the terms and conditions which apply to your membership of the Gemondo Loyalty Scheme, and the allocation of points on purchases made using your Gemondo account.

  1. Gemondo Loyalty Points can be accrued and spent on our website only.
  2. Points are not transferrable to another accounts holder or between loyalty schemes. Nor can they be sold, or traded in any way.
  3. Points are earned at the rate of three points per complete one pound sterling spent per transaction. On occasion special offers may be introduced to earn additional points per transaction.
  4. Points are worth one penny each once redeemed. Points have no cash value until redeemed on a purchase and we retain ownership until such time.
  5. We do not accept any liability for loyalty scheme accounts that have been sabotaged due to any actions of the account owner.
  6. We reserve the right at any time and at our full discretion to end the scheme or decline to issue any membership to the scheme. Seven days notice will be given in such events.
  7. We can take any action we believe to be appropriate if we have reason to believe that you are abusing the scheme, including withholding points previously credited to your loyalty scheme account
  8. We may cancel points awarded if your order is later refunded
  9. We may modify the terms of the scheme in any way that we choose at any time. Changes to the terms will not affect points that you have already collected. These terms are valid from 4th March 2015.
  10. In relation to your personal data, Pranda UK Limited is the data controller. Pranda UK Limited and the companies within its group from time to time will use the information you supply on the account signup form together with information relating to your transactions, purchases and participation in the reward scheme for the purposes of administering the reward scheme and statistical analysis. We will also use your details for marketing purposes to allow Pranda UK Limited to send you news of special events, offers, promotions and catalogues using the communication methods you selected on your form or elsewhere. If at any time you no longer wish to receive such information or you wish to change your preferences, you will be able to unsubscribe at any time at the bottom of every communication. Your personal information will not be shared outside of the companies within the group. All terms are the same as shown on our Privacy Policy Statement
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