There may be some delay with your delivery if using the Royal Mail service. Royal Mail updates can be found here: https://www.royalmail.com/coronavirus
Thank you for your patience and understanding.
We have extended our returns policy. Now all customers can enjoy a 60 day returns period.
| UK Services |
Orders Under £50 |
Orders Over £50 |
|
Economy UK (Royal Mail 2nd Class)
1-3 Working Days
Please note that due to the recent situation it may take up to 10 working days to receive your order
|
FREE |
n/a |
|
Standard UK (Royal Mail Tracked)
1-3 Working Days
Signature Required
Please note that due to the recent situation it may take up to 10 working days to receive your order
|
£2.95 |
FREE |
Expedited UK (Royal Mail Next Day Special)
Next Working Day (Subject to Royal Mail Terms)
Signature Required |
£6.95 |
£6.95 |
DHL Domestic Delivery
Order before 2pm GMT Friday - Operating as normal with no delays
Signature Required |
Calculated at checkout |
Calculated at checkout |
Saturday Delivery (Royal Mail Saturday Delivery)
Order before 2pm GMT Friday - Subject to Royal Mail Terms
Signature Required |
£10.95 |
£10.95 |
| International - Standard Services |
|
France, Germany, Spain, Italy + Rest Of EU
7 - 10 Working Days
Delays possible. Please check with domestic postal service.
|
Royal Mail International Tracked & Signed
£7.50 |
|
USA & Canada
7 - 10 Working Days
Delays possible. Please check with domestic postal service.
|
Royal Mail International Tracked & Signed
£7.99 |
|
Rest of The World
10 - 14 Working Days
Delays possible. Please check with domestic postal service.
|
Royal Mail International Tracked
£8.50 |
| International - Expedited Services |
|
France, Germany, Spain, Italy + Rest Of EU
1 - 3 Working Days
Operating as normal with no delays
|
DHL Expedited
£20 |
|
USA & Canada
1 - 3 Working Days
Operating as normal with no delays
|
DHL Expedited
£20 |
|
Rest of The World
1 - 4 Working Days
Operating as normal with no delays
|
DHL Expedited
£24 |
UK DELIVERY
Order before 2PM GMT Monday to Friday and items will be dispatched on the same working day. This excludes bank holidays, special or bespoke orders.
Economy UK Delivery: Dispatched via Royal Mail 2nd Class which aims to deliver your order in 2-3 working days, including Saturdays.
Standard UK Delivery: Dispatched via Royal Mail Tracked 48 which aims to deliver your order in 2-3 working days, including Saturdays.
Expedited UK Delivery: Dispatched via Royal Mail Special Delivery Guaranteed by 1PM which aims to deliver your order the next working day.
Saturday Delivery: Dispatched via Royal Mail Saturday Deliver which aims to delivery your order on a Saturday.
Working days are Monday to Friday, not including Saturdays, Sundays or Bank Holidays. With the exception of Royal Mail Economy 2nd Class delivery, all other services we use require a signature on delivery. If you miss the delivery, a card will be left to let you know a delivery has been attempted.
For more information about these delivery services, please contact Royal Mail (http://www.royalmail.com/)
INTERNATIONAL DELIVERY
International Standard Delivery: Dispatched via Royal Mail International Delivery which aims to deliver your order in 7-10 working days. This can take up to 14 working days depending on the country and carrier.
Expedited International Delivery: Dispatched via DHL Express Delivery which aims to deliver your order up to in 1-3 working days.
For deliveries to addresses outside the UK, the International Signed For Delivery service is our standard shipping option. Once the package has left the jurisdiction of the UK Post Office, it is subject to the delivery performance of the postal service of the recipient's country.
We appreciate that delays can take place at no fault of your own and in the event of a delay we will always endeavor to get your jewellery to you as quickly as possible.
For more information on delivery, please go to our FAQ page
It is our policy that first orders over £100 will automatically be sent to the cardholder's address.
