Delivery

CHRISTMAS EXTENDED RETURNS POLICY

Any items purchased from Gemondo.com from the 1st November 2019 and during the Christmas period are covered under an extended returns policy. Buy today and if you change your mind there is no need to return for an exchange or refund until 31st January 2020.

Latest Dispatch Dates for UK Christmas Delivery
Economy UK (Royal Mail 2nd Class)

Wednesday 18th December 2019

order by 2pm

Standard UK (Royal Mail Tracked 48)

Friday 20th December 2019

order by 2pm

Expedited UK (Royal Mail Next Day Special)
Next Working Day (Subject to Royal Mail Terms)
Signature Required

Monday 23rd December 2019

order by 2pm

Saturday Delivery (Royal Mail Saturday Delivery)
Order before 2pm GMT Friday - Subject to Royal Mail Terms
Signature Required

Friday 20th December 2019

order by 2pm


Latest Dispatch Dates for International Christmas Delivery

International Standard 

Africa, Asia, Caribbean, Central and South America, Far and Middle East

Monday 9th December 2019

order by 2pm

International Standard

Cyprus, Malta

Tuesday 10th December 2019

order by 2pm

International Standard

Eastern Europe (except Czech Republic, Poland and Slovakia)

Wednesday 11th December 2019

order by 2pm

International Standard

Australia, Greece, New Zealand and Turkey

Thursday 12th December 2019

order by 2pm

International Standard

Canada, Czech Republic, Finland, Italy, Poland, Sweden, USA

Friday 13th December 2019

order by 2pm

International Standard

Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland

Monday 16th December 2019

order by 2pm

International Standard

Belgium, France, Ireland, Luxembourg

Wednesday 18th December 2019

order by 2pm


Please note that orders made after 10am GMT on the 24th December will not be dispatched until the 30th December 2019. Orders placed on the 24th December 2019 are not guaranteed to arrive before Christmas Day.

UK Services Orders Under £50 Orders Over £50
Economy UK (Royal Mail 2nd Class)
1-3 Working Days
FREE n/a
Standard UK (Royal Mail Tracked 48)
1-3 Working Days
Signature Required
£2.95 FREE
Expedited UK (Royal Mail Next Day Special)
Next Working Day (Subject to Royal Mail Terms)
Signature Required
£6.95 £6.95
Saturday Delivery (Royal Mail Saturday Delivery)
Order before 2pm GMT Friday - Subject to Royal Mail Terms
Signature Required
£10.95 £10.95


International - Standard Services
France, Germany, Spain, Italy + Rest Of EU
7 - 10 Working Days
Royal Mail International Tracked & Signed
£7.50
USA & Canada
7 - 10 Working Days
Royal Mail International Tracked & Signed
£7.99
Rest of The World
10 - 14 Working Days
Royal Mail International Tracked
£8.50


International - Expedited Services
France, Germany, Spain, Italy + Rest Of EU
1 - 3 Working Days
DHL Expedited
£20
USA & Canada
1 - 3 Working Days
DHL Expedited
£20
Rest of The World
1 - 4 Working Days
DHL Expedited
£24

 

UK DELIVERY

Order before 2PM GMT Monday to Friday and items will be dispatched on the same working day. This excludes bank holidays, special or bespoke orders.

Economy UK Delivery: Dispatched via Royal Mail 2nd Class which aims to deliver your order in 2-3 working days, including Saturdays.

Standard UK Delivery: Dispatched via Royal Mail Tracked 48 which aims to deliver your order in 2-3 working days, including Saturdays. 

Expedited UK Delivery: Dispatched via Royal Mail Special Delivery Guaranteed by 1PM which aims to deliver your order the next working day.

Saturday Delivery: Dispatched via Royal Mail Saturday Deliver which aims to delivery your order on a Saturday.

Working days are Monday to Friday, not including Saturdays, Sundays or Bank Holidays. With the exception of Royal Mail Economy 2nd Class delivery, all other services we use require a signature on delivery. If you miss the delivery, a card will be left to let you know a delivery has been attempted. 

For more information about these delivery services, please contact Royal Mail (http://www.royalmail.com/)
 

INTERNATIONAL DELIVERY

International Standard Delivery: Dispatched via Royal Mail International Delivery which aims to deliver your order in 7-10 working days. This can take up to 14 working days depending on the country and carrier. 
 
Expedited International Delivery: Dispatched via DHL Express Delivery which aims to deliver your order up to in 1-3 working days.
 
For deliveries to addresses outside the UK, the International Signed For Delivery service is our standard shipping option. Once the package has left the jurisdiction of the UK Post Office, it is subject to the delivery performance of the postal service of the recipient's country. 
 
We appreciate that delays can take place at no fault of your own and in the event of a delay we will always endeavor to get your jewellery to you as quickly as possible. 
 
For more information on delivery, please go to our FAQ page
 
It is our policy that first orders over £100 will automatically be sent to the cardholder's address.